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GRADING SYSTEM |
Brand New [10|10] - Brand New Manufacturer Sealed / Store Condition
AAA [9.9|10] - Excellent to Like New (never used: open box or display model)
AA [9.5|10] - Excellent (preowned or display model: max. 1 slight imperfection1)
A [9.0|10] - Good to Excellent (preowned or display model: few minor imperfections1)
B [8.0|10] - Good condition (preowned or display model: signs of wear and/or imperfections1)
C [7.0|10] - Fair to Good Condition (preowned items only2: Visible signs of wear, some visible flaws)
TT - Read Description carefully for exact Condition Details.
All conditions described above are based on a 45 point inspection process. For exact imperfections or details on signs of wear please view the pictures and read the information for that specific item in the Grading Section of a given store item.
Full Grading System Link
| DOMESTIC SHIPPING |
All items which state "IN STOCK" will ship within 24 Hours. All purchases over $100 receive free shipping.
- Domestic PO box and APO orders are shipped via registered mail since this is the safest method via US Mail. This may take a few days depending on your location.
- International orders are shipped via FedEx international service.
- Sizing requests may add an additional day. NOTE: Please contact Fedex or USPS for delivery times in your area.
- All items are shipped in a nice gift box and are ready to be presented.
Additional Shipping Services Available:
- Domestic Overnight -- $20
- Free shipping does not apply on exchanges or repairs.
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| INTERNATIONAL SHIPPING |
We donot assess duties for international orders and they are subsequently subject to applicable customs, import duties and taxes, which are the sole responsibility of the customer. Please contact your local customs office for details. |
| ACCEPTED PAYMENTS |
For your safety and ours we accept Paypal as the only payment method. We use paypal as it ensures quick same day delivery and buyer protection for our customers. We can accept all major PayPal payments for international clients in most cases; however, there may be a delay of 1 business day in processing of international credit card/PayPal payments, and supporting documentation may be requested to verify billing information. For PayPal payments, we can only ship to the confirmed address provided to us by PayPal and can only accept one payment per order.All items shipped within New York will be charged 8.875% sales tax. |
| RETURN POLICY |
Our primary concern at EmpireTimeny.com is to provide prompt and quality customer service. If you are not completely satisfied with a purchased item, you may return it within 30 calendar days of shipment date All domestic purchases using PayPal will receive a full refund minus shipping fees (calculated on www.fedex.com); or a full value one time exchange for a similarly priced item plus shipping fees.
Items must be returned, unaltered, in their original, in their original boxes and with all paperwork (this includes warranties), parts and accessories to insure any credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; tags and protective stickers have not been removed.
All returned items must be shipped to us via USPS INSURED MAIL. Sender is responsible for fully insuring the package. We are NOT responsible for packages lost in transit, and therefore, require packages to be sent insured, so if a package is lost, your investment is protected. |
| WARRANTY |
FREE 2 and 3 Year Warranty; when you purchase a watch from us your name and watch information automatically enters our warranty database. For preowned watches you will receive warranty for 1 year starting from the date of purchase. For new watches the warranty is 3 years from the date of purchase. The warranty is provided by Empire Time NYC and covers the watch movement, hands & dial, and manufacturing defects.
The warranty is void if the watch has been damaged by accident, opened or taken apart, unauthorized service performed, or other factors not due to defects in materials or workmanship. |
| AUTHENTICITY |
We make continuous efforts to provide the highest quality of service with the lowest prices. We value you, our customer, and therefore offer the highest quality of customer service.
All Watches Sold By EmpireTimeny Have Their Original Manufacturer Serial Numbers Intact.
All Watches Sold By EmpireTimeny Are Guaranteed To Be Original & Authentic.
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